Connect Shopify
Shopify Integration Guide

How to Connect Shopify with WSync

Set up automated 2-Way WhatsApp Cash on Delivery (COD) confirmations, automated Shopify order tags, and abandoned checkout recovery in under 5 minutes.

01

Pair Your WhatsApp Business Number

Log into your WSync merchant portal and open WhatsApp Connection. Open WhatsApp on your mobile phone, tap Settings → Linked Devices, and scan the QR code.

💡 Works with any WhatsApp Personal or Business number. No Meta Business Manager verification or expensive template review delays required.
02

Authorize Your Shopify Store

In your WSync portal, navigate to Shopify Integration → Add Store. Enter your store domain (e.g. my-brand.myshopify.com) and click Install App.

WSync automatically registers webhooks for:

  • orders/create — Instantly detects incoming checkouts for COD verification.
  • orders/cancelled — Synchronizes cancellation tags.
  • checkouts/create & checkouts/update — Monitors abandoned carts.
03

Configure 2-Way Interactive COD Automation

Customize the message sent to your buyers. When a customer replies, WSync automatically updates your Shopify order tags:

Customer Replies "1" (Confirm)
COD-Confirmed

Order is marked approved and ready for courier dispatch in Trax, Leopards, TCS, or CallCourier.

Customer Replies "2" (Cancel)
COD-Cancelled

Prevents fake or accidental parcel dispatches, saving 100% of return courier shipping costs.

04

Enable Abandoned Cart Recovery

Under Automation → Abandoned Cart, toggle the switch to active. Set your delay (recommended: 30 minutes). When a customer leaves items in their cart, WSync dispatches an engaging recovery message with a 1-click checkout link.

Sample Cart Recovery Template 
Hi {{customer_name}}, you left some great items in your cart at {{brand_name}}! 🛍️

Complete your order now and enjoy fast dispatch:
👉 {{checkout_url}}

Reply HELP if you need any assistance!

Ready to Stop Courier RTO Losses?

Setup takes less than 5 minutes. No coding required.

Connect Your Shopify Store Now